Technology Implementation and Support Specialist

Champlin, MN

Full Time

VP Support Office

Experienced

Start a meaningful career as a Technology Implementation and Support Specialist at Vista Prairie Communities, Assisted Living and Memory Care!

Make a difference in someone's life every day.

Join Vista Prairie Communities and elevate your career while making a meaningful impact. Enjoy our supportive culture, outstanding benefits, and the opportunity to build lasting friendships. Become a valued member of Vista Prairie Communities today.

Why Join Us?

Personalized Care: Bring joy and compassion to our residents
Competitive Pay: $70,000-90,000/yr + credit for experience
Schedule: This is a full-time position with up to 70% travel required
Supportive Team: We value our team members as much as our residents
Quick Hiring: Apply today and hear back within 48 hours

What You'll Do:

Provide hands-on IT support and troubleshooting across multiple Vista Prairie Communities sites
Implement new technology solutions aligned with the organization’s Technology Investment Roadmap
Maintain and support the organization’s technology infrastructure
Facilitate technology adoption and empower team members to effectively use tech tools in daily operations
Serve as a strategic and technical resource to improve care delivery through technology
Coordinate technology initiatives and support across multiple community locations
Promote user enablement by offering guidance and training to ensure confident tech use
Help ensure smooth information system operations and enhanced service delivery to residents
Play a key role in improving resident care through effective tech integration

What You'll Need:

Willingness and ability to travel regularly to all Vista Prairie communities
The ideal candidate is going to be at the higher level of the Service Desk (Level 2 or 3) or a Sys Admin with an emphasis on helping larger groups of people learn and adopt new/complex technologies while simultaneously showing a deeper understanding of technologies. We use (Electronic Medical Records - Eldermark, Microsoft 365, Entra ID, Learning Management Systems, Reporting Tools - Power BI, Nurse Call Systems, and Cyber Security).
Bachelor's degree in Information Technology, Computer Science, or related field, OR equivalent combination of education and experience required
4+ years of hands-on experience in technology support and system implementation, preferably in healthcare or senior care settings required
Advanced certifications in healthcare technology systems or senior care technology are required
Project management certification (PMP, Agile, or similar) preferred
Valid driver's license and reliable transportation – ability for high levels of travel throughout MN, WI, IA, required

Benefits Available To You:

Full-time Employee Benefits:

Paid Time Off and Holiday Pay
Health, Dental, & Vision Insurance
Flexible Spending Account
Life Insurance
Short Term Disability and Long Term Disability
401K
Employee Referral Program
Employee and Educational Assistance Programs

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

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This position's salary ranges from $70,00 - $90,000/year with credit given for experience. Knowing this, are you still interested in moving forward?*

The schedule for this role is: Full-time Salaried position. Knowing this, are you still interested in moving forward?*

This position requires that you have a willingness and ability to travel regularly to all Vista Prairie communities (approximately 50-70% travel). Do you meet this requirement?*

The ideal candidate is going to be at the higher level of the Service Desk (Level 2 or 3) or a Sys Admin with an emphasis on helping larger groups of people learn and adopt new/complex technologies while simultaneously showing a deeper understanding of technologies. We use (Electronic Medical Records - Eldermark, Microsoft 365, Entra ID, Learning Management Systems, Reporting Tools - Power BI, Nurse Call Systems, and Cyber Security). Do you meet these Requirements?*

This position requires a Bachelor's degree in Information Technology, Computer Science, or related field, OR equivalent combination of education and experience. Do you meet this requirement?*

This position requires 4+ years of hands-on experience in technology support and system implementation, preferably in healthcare or senior care settings. Do you meet this requirement?*

This position requires Advanced certifications in healthcare technology systems or senior care technology. Do you meet this requirement?*

This position requires a valid driver's license and reliable transportation – ability for high levels of travel throughout MN, WI, & IA. Do you meet this requirement?*

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Are you comfortable wearing personal protective equipment (PPE), such as a face mask, in the event of a medical outbreak or other situation where the health and safety of our residents may be at risk?*

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Technology Implementation and Support Specialist

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